Help Center

Images and Videos Guidelines

Last updated on September 1, 2026

📷 Photo Upload

To make your listings look their best and ensure fast uploads, here are our photo recommendations:
  • Best ratio: Use a 1:1 (square) aspect ratio. This displays perfectly on our site and in search results.
  • File size limit: Keep each image below 10MB for smoother, quicker uploads.
  • Number of photos: We recommend adding at least 3 images of your item. Multiple angles give buyers more confidence and help your listing stand out.

Tips for Great Photos

  • Take pictures in good lighting — natural light works best.
  • Include close-up shots to show details and condition.
  • Photograph different angles (front, back, side, and any key features).
  • If selling used gear, capture signs of wear honestly — trust builds sales.

📹 Video Uploads

You can upload videos! 🎉 However, at this time we’ve limited the size to 10MB to keep uploads fast, smooth, and reliable. If your file is larger, no worries — it just needs a quick trim or compression before uploading.

How to Shrink Video File Size on Samsung (Android)

  1. Open the Gallery app and select the video.
  2. Tap Edit ✏️.
  3. Use Crop/Trim to shorten the clip.
  4. In the editor, tap the three dots (⋮) at the top right corner. Select Size and format.
  5. Choose a smaller resolution/size (for example, change from “Original” to “Medium” or “Small”).

How to Shrink Videos on iPhone (iOS)

  1. Open the Photos app and choose your video.
  2. Tap Edit, trim it down, and tap DoneSave as New Clip.
  3. To reduce further:
    • (Pre) Go to Settings > Camera > Record Video and lower the resolution (e.g., from 4K to 1080p/720p) for future clips.
    • (Post) Use a free app like Compress Videos & Resize Video from the App Store for quick resizing.